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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping & Delivery costs will vary depending on the weight of your products and which country you requirement shipment to. Costs will be outlined within the checkout process and if you have any questions please call us on 01827 719900 or email us at info@space-tek.net
- Privacy & Security
- Spacetek Limited is committed to protecting your privacy. We will never disclose information about our customers to any external sources except where it is required to fulfil the delivery of products. We will never sell any of your contact details (name, address, credit card information or any other personal information collected() to any third party without your explicit permission. If you have opted in to receive our eNewsletter, then we will take the opportunity to contact you on occasion to keep you updated with new products and services. If at any point you are concerned over the details held by Spacetek Limited, then please email us at info@space-tek.net and we will happily unsubscribe you from any marketable database. You can also manage your personal details in the My Account area of the website.
- Returns & Replacements
- Returns and replacements are available within 14 days if any products are supplied incorrectly or if any parts are missing. ((DJ BOOTHS ARE NON REFUNDABLE AND THESE TERMS DO NOT APPLY) Please get in touch by telephone (01827 719900) or email (info@space-tek.net) to discuss. Products can be returned if they have not been opened but will incur a 20% re stocking fee, We always reserve the right to refuse a return if the product may have been opened and used.
- Ordering
- Our website is completely secure and approved by VeriSign for online transactions though if you would prefer, orders can be made over the phone or by email. Most major credit and debit cards are accepted. Other payment methods can be arranged (cash or BACS) but must be arranged and agreed with our sales team.
- Viewing Orders
- You can view your order historiy from within the My Account section of the website. If you have made a purchase through the website and would like to track the status of your order then please email info@space-tek.net